Terms of Service

Last updated: June 16, 2026

These Terms of Service describe the terms and conditions that apply when You access or use Planpage. By creating an account, accessing the Service, or using the Service on behalf of a company or other organization, You agree to these Terms.

If You use the Service on behalf of a company or other organization, You represent that You have authority to bind that organization to these Terms. In that case, "You" and "Your" refer to that organization and its authorized users.

Definitions

For the purposes of these Terms:

- Account means an account created to access or use the Service.

- Company (referred to as either "the Company", "We", "Us" or "Our" in these Terms) refers to Planpage, 395 SW Bluff Drive, Bend, OR 97702.

- Customer Data means information, files, content, records, communications, and other materials that You or Your authorized users submit to the Service.

- Service means the Planpage website, application, tools, features, and related services.

- You means the individual, company, or other legal entity accessing or using the Service, as applicable.

Use of the Service

Planpage provides business software for wedding planners and related event professionals. Subject to these Terms, We grant You a limited, non-exclusive, non-transferable right to access and use the Service for Your internal business purposes.

You are responsible for Your use of the Service and for ensuring that Your authorized users comply with these Terms. You may not use the Service for any purpose that is unlawful, harmful, fraudulent, or outside the scope of these Terms.

Accounts and Security

You must provide accurate and complete information when creating an Account and keep that information up to date. You are responsible for maintaining the confidentiality of login credentials and for all activity that occurs under Your Account.

You agree to notify Us promptly if You become aware of unauthorized access to Your Account or any other security issue involving the Service.

Subscriptions, Trials, and Payment

Some parts of the Service may require a paid subscription. Subscription fees, billing intervals, trial periods, and included features will be described at the time You sign up or otherwise agree to purchase the Service.

Unless otherwise stated, subscription fees are billed in advance and are non-refundable except as required by law or expressly stated in writing by Us. You authorize Us and Our payment processors to charge applicable fees and taxes using the payment method You provide.

If payment is not received when due, We may suspend or limit access to the Service until amounts owed are paid. You are responsible for any taxes, duties, or similar government assessments associated with Your purchase, other than taxes based on Our income.

Customer Data

You retain ownership of Your Customer Data. You grant Us a limited license to host, process, transmit, display, and use Customer Data as necessary to provide, maintain, secure, and improve the Service and to comply with applicable law.

You are responsible for the accuracy, quality, legality, and appropriateness of Customer Data. You represent that You have all rights and permissions necessary to submit Customer Data to the Service and to permit Us to process it as described in these Terms and Our Privacy Policy.

You should not submit highly sensitive personal information unless the Service specifically requests it or provides a designated feature for that type of information.

Privacy

Our collection and use of personal information is described in Our Privacy Policy. By using the Service, You agree that We may collect, use, and disclose information as described in the Privacy Policy.

Acceptable Use

You agree not to:

- Copy, modify, reverse engineer, decompile, or attempt to extract source code from the Service except to the extent permitted by law.

- Interfere with, disrupt, overload, or compromise the security or integrity of the Service.

- Use the Service to transmit malware, spam, unlawful content, or content that infringes the rights of others.

- Access the Service to build a competing product or service.

- Attempt to gain unauthorized access to the Service, other accounts, or related systems.

- Remove, obscure, or alter proprietary notices in the Service.

Third-Party Services

The Service may integrate with or link to third-party products, services, websites, or platforms. Third-party services are not controlled by Us and may be governed by separate terms and privacy policies.

We are not responsible for third-party services, and Your use of those services is at Your own risk. We may modify or discontinue integrations with third-party services at any time.

Communications

We may send You service-related communications, including notices about Your Account, billing, security, product updates, and changes to these Terms. You may also receive optional marketing communications, which You can opt out of where required by law.

Intellectual Property

We and Our licensors retain all rights, title, and interest in and to the Service, including software, designs, text, graphics, logos, trademarks, and other materials. Except for the limited right to use the Service described in these Terms, no rights are transferred to You.

You may provide feedback, suggestions, or ideas about the Service. If You do, You grant Us the right to use that feedback without restriction or compensation to You.

Confidentiality

Either party may receive non-public information from the other party that is marked confidential or that reasonably should be understood to be confidential. Each party agrees to use the other party's confidential information only as necessary to perform under these Terms and to protect it using reasonable care.

Confidential information does not include information that is publicly available, already known without a duty of confidentiality, independently developed, or rightfully received from a third party without a duty of confidentiality.

Service Availability and Changes

We work to keep the Service available and reliable, but We do not guarantee that the Service will be uninterrupted, error-free, or available at all times. We may update, modify, suspend, or discontinue parts of the Service from time to time.

We may perform maintenance, release new features, or make changes that affect the availability or functionality of the Service. When practical, We will try to provide notice of material changes that affect paid subscriptions.

Termination

You may stop using the Service at any time. If You have a paid subscription, cancellation will take effect according to the subscription terms presented at the time of purchase or in Your account settings.

We may suspend or terminate Your access to the Service if You violate these Terms, fail to pay amounts due, create risk for the Service or other users, or if We are required to do so by law.

Upon termination, Your right to access and use the Service will end. Certain provisions of these Terms will survive termination, including provisions relating to payment obligations, intellectual property, confidentiality, disclaimers, limitations of liability, indemnification, and governing law.

Disclaimers

The Service is provided "as is" and "as available." To the fullest extent permitted by law, We disclaim all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that the Service will meet Your requirements, that Customer Data will never be lost, or that the Service will be secure, uninterrupted, or error-free.

Limitation of Liability

To the fullest extent permitted by law, We will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost business, lost goodwill, or lost data, even if We have been advised of the possibility of those damages.

To the fullest extent permitted by law, Our total liability for any claim arising out of or relating to these Terms or the Service will not exceed the amounts paid by You to Us for the Service in the twelve months before the event giving rise to the claim.

Indemnification

You agree to defend, indemnify, and hold harmless the Company from and against claims, damages, liabilities, losses, and expenses, including reasonable attorneys' fees, arising out of or relating to Your use of the Service, Customer Data, violation of these Terms, or violation of applicable law or third-party rights.

Governing Law

These Terms are governed by the laws of the State of Oregon, United States, without regard to conflict of law principles. Any dispute arising out of or relating to these Terms or the Service will be brought in the state or federal courts located in Oregon, unless applicable law requires otherwise.

Changes to These Terms

We may update these Terms from time to time. If We make material changes, We will take reasonable steps to notify You, such as by posting the updated Terms on this page or sending a notice through the Service.

Your continued use of the Service after updated Terms become effective means that You accept the updated Terms. If You do not agree to the updated Terms, You must stop using the Service.

Contact Us

If you have any questions about these Terms, You can contact us:

- By email: [email protected]